Posts Tagged ‘Web Development’

Great coverage for new Bah Humbugs website

Wednesday, April 21st, 2010

Intune built and launched a brand new online sweetshop for Bah Humbugs an old fashioned sweet shop in the North Yorkshire market town of Masham selling nostalgic sweets from yesteryear, and the business and its fantastic new website have already received great coverage in the press, including the Yorkshire Post.

Opened in May 2004 by sweet-toothed local entrepreneur Lucy Scott-Paul, Bah Humbugs has already gained fame for appearing on Emmerdale and for its amazing portrait of Elvis made entirely from Jelly Belly Jelly Beans that stood in its shop window, causing quite a stir.

Bah Humbugs is now set to gain a worldwide profile with the launch of its brand new website and online store – meaning people cross the world can now buy bags or hampers of Cherry Lips, Midget Gems, Pontefract Cakes, Sherbet Pips, Kola Cubes, Coconut Mushrooms, Aniseed Balls, Torpedoes, Sweet Peanuts, Lemon Sherbets, Rhubarb & Custards, Black Bullets, Wine Gums, Whirly Pop Lollipops, Hum Bugs and myriad other types of retro and traditional sweets that they won’t be able to get from their local store (unless they happen to live in the Yorkshire Dales and can visit the Bah Humbugs store themselves!).

Visitors to the website will be able to register and buy sweets securely online in any quantity, find out about featured products, special offers and best sellers, and read the always lively and entertaining Bah Humbugs blog. Lucy and the Bah Humbugs team are also very active on Facebook and Twitter, so fans can keep up with them that way, too – and they’re worth keeping up with because they’re always coming up with fantastic, whacky ideas for Bah Humbugs. Bah Humbugs owner Lucy Scott-Paul says:

“The new site website is the bee’s knees when it comes to buying sweets online, with loads of areas for customer interaction. Not only will people be able to order their favourite sweets and hampers online but they can join in with all the Bah Humbugs banter as well! There aren’t any other sweet websites out there like this one and we’re delighted to be the ones at the forefront of online sweetshops.”

The new website has been built and designed by burgeoning digital agency Intune Media, based in Knaresborough. Jessica Kemp, a director at Intune Media, said of the Bah Humbugs project: “How could we not have been excited by a project like this? We loved the concept of Bah Humbugs straight away: the idea of selling sweets that bring back nostalgic memories of childhood for adults as well as introducing today’s kids to traditional and retro sweets that they might not have come across before.”

“It’s always lovely to make a trip to Masham to buy sweets from the store, but it’s fantastic that people from around the world can now buy bags and hampers of these wonderful sweets online at any time.”

Is your website bringing you business? Well it should be!

Wednesday, October 21st, 2009

According to Netcraft in November 2008 the total number of websites on the internet exceeded 182 million; However 88% of websites have no discernable traffic and only 10% of sites actually feature on search engines. What a complete waste of time, money and effort that was creating all those sites for no one to look at!

Do you know how much traffic comes through your site? Do you even know that you can check? The opportunity that the a well focused, well designed website presents to your business is phenomenal!

The good news is that it doesn’t have to cost hundreds of thousands of pounds either.

Of course you can get a template website produced for a thousand pounds, but does it reflect the calibre of your staff and the quality of your product or service? Does it put you ahead of your competition? Does it attract the right type of client for you? We have all had clients that we don’t want or need! In the sea of web design companies how can you sift through to ensure your web company is working for you?

Well you need to be asking them what they are doing for your business. Are they considering how your site can generate you new business? Do they even know what you do? Are they keeping a watchful eye on your competition to ensure you are not left behind? Are they regularly assessing your keywords and ensuring that you have a good page rank in Google? Are they constantly looking for ways in which you can drive new traffic to your site? Are they making sense of all the social media marketing business sites that are often free marketing tools to bring you new business? Can they teach you how to blog? Are they working with you to ensure you have an effective marketing calendar and a rock solid sales strategy going forward?

Is your website working as an extension of your sales team or actually being detrimental to your business? Does your web company care about your business? Does your web company thrive on your success as a business because your success is there success?

If they can’t answer these questions then why not give us a call and take part in our business surgery? We can offer you real business solutions that deliver results. It can take time but we set real time objectives for bringing business through short, medium and long term strategies…. Softly, softly catch a monkey!

Can you really afford for your web company not to be on top of their game?

Do you need a simple to use, easy to manage website?

Saturday, June 13th, 2009

Intune Media focus on providing cost effective business solutions in an increasingly competitive online market. We realise WordPress can be used for more than just blogging. By separating the ‘content and data’ from the ‘layout and style we can create unique themes that look like websites, with the powerful search engine ranking capability of a blog.

In a few words, WordPress is a handy CMS, that is easy to use (we can vouch for this having tried many other systems and even built bespoke solutions for clients) and once the system is setup, you can easily create, read, update and delete pages within your intune website.

It’s a great tool for helping with Search Engine Optimisation, which can otherwise be costly and time consuming. Search engines index blogs faster than general static websites and it’s a great way to get above the competition to that no.1 spot in Google’s first page for your keywords. Search engines understand that blog-sites are a gold mine of information and will commonly have their content updated more regularly.

Understanding these principles, we can leverage all that systems like WordPress have to offer when we build your site.

Carpe World Coaching International is an example of a wordpress powered site we recently launched that has been of huge success to the client; enabling them to hit the ground running with their marketing campaigns supported by a professional, search engine friendly, visually evocative and easy to use website.

Let us help you with a website that will benefit your business, amplify your business exposure, generate more business enquiries and increase your business profits. Contact us for a no-obligation consultation.

ecommerce website terms and conditions - are you savvy?

Thursday, June 4th, 2009

When we sit down with a client looking to take their first step on line, I’m often asked about website terms and conditions. In an effort to provide our blog readers with everything they might need to know, here is a rather good digest of the necessaries, provided by a trusted specialist Jane Lambert:

Every website requires at least two sets of terms -

(1) website access terms; and
(2) a privacy statement.

If goods or services are to be acquired or supplied on-line the client will also require terms and conditions of procurement or supply. If access to certain parts of the site is restricted to registered users, the client will also need registration terms. I refer to these collectively as “e-commerce terms”.

Website Access Terms
A website is essentially a computer program that generates sounds and images on to a user’s screen when processed by the user’s browser. Like all programs the source code for a website is a literary work pursuant to s. 3 (1) (b) of the Copyright, Designs and Patents Act 1988. So long as it has not been copied slavishly from an antecedent website copyright subsists in the code pursuant to s.1 (1) (a). In order to process the code, a browser has to reproduce it and reproduction of a copyright work is unlawful without the licence of the copyright owner. The owner can impose conditions for such licence and these conditions are my website access terms.

For a typical website I usually draft the following the following provisions:

(1) Licence Clause This usually goes something like:
“(1) Access to this website requires the reproduction of copyright material which can be done lawfully only with the licence of ABC Ltd. a private company incorporated with limited liability in England and Wales under the provisions of the Companies Acts 1985 – 2006 having its registered office at Wuthering Heights, Haworth, West Yorkshire BD99 0AZ (”ABC”).
(2) ABC grants such licence only on the following terms.
(3) If you do not accept these terms you may not visit this site and must leave immediately”.
(2) Acknowledgement: Visitors are asked to acknowledge such things as
• the site is only an information resource and does not contain professional advice;
• any and all intellectual property belongs to the site owner; and
• they are subject to the jurisdiction of the English courts.
(3) Intellectual Property: Visitors are required to promise not to download copy or make use of that material otherwise than for their personal and private use without the owner’s prior written consent.

(4) Disclaimers: I usually disclaim liability for consequential damages and economic loss and third parties’ acts or omissions.

(5) Variations: I reserve the right to amend these terms upon reasonable notice.

(6) Severance: Should any of these terms be void or unenforceable they are deemed to have never formed part of this agreement but the remaining terms continue to have full force and effect.

(7) Forbearance: Forbearance in enforcing a term on one occasion shall not affect the right to enforce it in future.

(8) Choice of Law: Disputes and differences are to be determined in accordance with English law.

Privacy Statement
Collection and use of personal data are regulated in the UK by the Data Protection Act 1998 and similar legislation in many other countries. Such legislation is broadly consistent with Guidelines on Transborder Data Flow that have been adopted by the Organization for Economic Co-operation and Development. To facilitate compliance with those guidelines the OECD has developed a very useful Privacy Statement Generator.

A privacy statement covers such things as:
• who owns and controls the website
• the purpose of the website
• the data that are to be collected
• the use to which such data will be put
• whether cookies are to be collected
• whether it is necessary to register as a user, and
• whether the data holder has notified his use of personal data under the Data Protection Act 1998.
There should also be a statement that the privacy statement is to be read with the website access terms.

E-Commerce Terms
Unless the site owner is prepared to litigate anywhere in the world (including especially the USA) and has sufficient insurance or other resources in place to do so, there should be a clear statement that the owner will do business through the site only with residents of the UK. In International Shoe Co v Washington 326 US 310 the US Supreme Court established the principle that he who enjoys the protection of a state in order to carry on business there has to accept the burdens of being present in that state such as accepting the jurisdiction of its courts. What constitutes presence has been discussed in many subsequent cases but a distinction appears to have been drawn between “active” websites which solicit and transact business within a state and “passive” sites which merely supply information. If a site owner does intend to do business outside the UK he or she is urged to have separate sites for each country and to take comprehensive legal advice from a lawyer practising in the jurisdiction concerned before doing so.

It is important to remember what terms and conditions can and cannot do. They cannot be used to disclaim or exclude all liability. The Unfair Contract Terms Act 1977 disallows the exclusion or limitation of liability for death or personal injury by means of a disclaimer or contract term and permits such the exclusion or limitation of liability for other kinds of loss only in so far as the term meets the requirements of reasonableness. I often liken exclusion clauses to the keep of a medieval castle. Best practice is the curtain wall or moat which keeps most intruders away. Insurance provides the second defence for the occasional slip up or bad luck. And terms and conditions manage risks that cannot be insured against.

Because terms and conditions have to mesh with best practice and the available insurance cover which differ from industry to industry and client to client it would be unhelpful to offer here an all purposes precedent. Each set of terms has to be crafted individually for the client and that takes me time and costs the client some money - but it is nearly always money well spent. All that I will say is that my terms make clear:
• when a contract is made and on what terms
• when it is performed
• when payment is due
• the precise consequences of non-payment
• the terms upon which a contract can be terminated
• the precise consequences of termination
• how notice is to be served and notification given
• how disputes are to be resolved, and
• which law is to apply.
In addition to the Unfair Terms in Consumer Contracts Regulations 1999, The Consumer Protection from Unfair Trading Regulations 2008 and other consumer protection legislation websites have to take account of The Consumer Protection (Distance Selling) Regulations 2000 (as amended) which are known as “the distance selling regulations” and The Electronic (EC Directive) Regulations 2002 or “e-commerce regulations”. The distance selling regulations require suppliers to provide customers with their terms and conditions in writing, written confirmation of their orders, full information on cancellation and complaints and delivery of the goods within 30 days. The e-commerce regulations require the supplier’s name, address and contact details, his or her VAT number, professional body and other information to appear on the website.

How much does a set of website terms and conditions cost?
We advise our clients that his task requires a lot of thought and work. Effective terms and conditions cannot be cobbled together from a precedent book. We advise a budget of around £1,000 for all the sets of terms and conditions that the average client needs.

Choose Intune Media for your ecommerce website. We will make sure that you are expertly guided through the full ecommerce project lifecycle and if you should need further business development advice, we have trusted partners at hand to provide additional services and support, all under the intune umbrella. Contact us with your requirements.

new intune media site launched

Tuesday, May 12th, 2009

We’ve just launched the new site, hope you like it. We plan to put in lots of hard work over the next few months to add to the blog, including articles on web development, marketing, web design, social media and maybe even one or 2 exciting new site launches.

Our strategy is to build intune into a fast-growing multi-platform full service agency by seeking out new developing markets and creating new business models based on eye-catching design, high quality content and cutting edge development.

Like what you see? Interested in a strategic relationship with intune, feel free to contact us and we’d be happy to discuss your proposals.

Intune Media put new FD Training website live, for all your safety and diving needs

Wednesday, February 18th, 2009

Intune Media have helped another Yorkshire company online with their new website.

Freedom Divers have been teaching people to dive in Yorkshire and beyond since 1997. Our experience is unrivalled as is the warmth of the welcome our clients receive. We teach courses from complete beginner to Instructor, take party’s of divers diving in some of the worlds most enchanting dive destinations.

Our years of experience and dedication to the highest standards of training ensure our clients receive the very best in PADI Diving Courses and experience programmes. Our training locations in both Leeds and Harrogate allow our divers in both North Yorkshire and West Yorkshire to enjoy, relaxed, flexible training to suit their busy lifestyles. Our varied training programmes and trips will allow even the busiest diver to fit their diving around the other important parts of their lives.

The new FD training website, your one stop shop for all your diving, first aid, media, equipment and dive trip needs.

Intune Media offer professional dedicated support and services that span the full life-cycle of your web project. We will guide you through the different stages of your website from scope definition to go live, search engine marketing and online business development. Contact us for all your online needs.

new luxury ethical cashmere ecommerce website launched

Wednesday, December 17th, 2008

Intune Media are pleased to showcase our latest website

We recommend a visit to this unique website for purchase of the finest ethical cashmere from outer mongolia for your loved ones. CocoonU source from nomadic herders who inhabit the Steppes of Outer Mongolia - a far cry from mass produced items from China. The love affair starts with the first touch.


Like all luxury goods, public and industry perceptions often assume that all is equal and that the best is the best. Cashmere is cashmere surely? Well only in the same way that wine is wine!

To ensure that your cashmere items are the absolute finest, there can only be one source - Outer Mongolia and CocoonU in particular.

CocoonU combines classic design with only the best raw materials and an ethical trading model. All of our products are made from 100% pure cashmere from Outer Mongolia. The severe winters in Outer Mongolia results in Cashmere fibres that are thinner and longer than that from other sources with fewer indents along the length of the fibre - this makes for super soft yet resilient yarns and the unmistakable ‘soapy’ feel. Cheaper cashmere often feels very soft due to the numerous machanical processes it has been through but it will not have the lifespan of finest cashmere such as ours.

The Cashmere goats which supply the raw material for CocoonU products are raised organically using centuries old nomadic herding methods and are combed rather than shorn. We don’t mix inferior hair and yarn with our cashmere and refuse to compromise on quality.


“Having spent most of my life working abroad and travelling I experienced a wealth of cultures, beliefs and personalities. My experiences made me realise that to buy the best product once and gain a lifetime of use was an ethical and valuable approach to life.

The source of these products gives us all something to think about - the self-reliant and family oriented way of life of nomadic herders leaves a light footprint on the planet whilst supplying outstanding raw materials for your cashmere.

Our human resources policies are exceptional and rival the HR systems used in Western Europe. Our staff are paid more than the minimum wage, have the right to join a union, go on strike, and enjoy freedoms unheard of across the border in China - where most cashmere is currently sourced. Even cashmere ‘Made in Scotland’ is often manufactured using yarn from China.

In bringing this luxurious yet eco-friendly range to you I hope that in the coming years you will find that you can’t go wrong with a CocoonU purchase.” Vanessa Streeton, CocoonU Founder


Not only do CocoonU produce our own range of finest quality cashmere, but we can produce bespoke items for fashion labels, corporate clients and even individuals.

We can incorporate subtle design cues from your existing products and brands, even including basic images within the pattern. We use knits with high quality yarn in any colour and combinations of gauges for products ranging from scarves, shawls, socks, gloves, pullovers, travel sets, cardigans, jackets and blankets.

Whatever products you wish to give as a corportate gift, CocoonU can make them from an eco-friendly and ethically sourced exceptional material. To date we have been working closely with global luxury brands in sectors as diverse as yachting, fashion, professional sport, interiors, motoring and executive aviation.

For more information contact vanessa - or visit to shop online

Powered by Intune Commerce

looking for a web design company in Harrogate, Yorkshire?

Friday, October 10th, 2008

The Internet has profoundly transformed the way people learn about and shop for products. Ten years ago, companies reached their customers through trade shows, print advertising, and other traditional marketing methods. Today, buyers start their purchasing experience by looking on the Internet, in search engines, the blogosphere and social media sites. In order to remain competitive, businesses’ websites need to be found online by the people already searching for the products and services that you sell.

Intune media strive to deliver a comprehensive and exceptional service – one based on senior management contact with clients, attention to detail, commitment, imagination, flair and dedication.

We have a depth of expertise and a breadth of experience few can match, providing the type of specialist advice and guidance only a smaller, niche organisation like us can offer.

We pride ourselves on being able to work with others and consider ourselves as a specialist extension of a wider professional team.

Intune media are eager and willing to provide you with a detailed website specification and very competitive cost estimate for any website design and development projects you may have.

If you need help and advice with raising your company’s presence online, please feel free to contact us - why not send us (in full confidence) your needs and we’ll get back to you within 24 hours.

We’ll try our very best to give you the most competitive quote based on your requirements, which we can even help you formulate.

Rest assured our cost estimates are complete, professional, transparent and accurate - and then we’ll deliver the service we promise - contact us at or check out for further details.

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