Terms and Conditions 

The client's approval for work to commence shall be deemed a contractual agreement between the client and Intune Media. Important: Approval for the work to commence and payment of the advance fee indicates that the client accepts these terms and conditions.

Intellectual Copyright

Intune Media will hold intellectual copyright of any material, including any source code, created for the client until payment of the final invoice. At this time it will become the property of the client unless otherwise stated.

Registration Charges

All third party costs arising from the registration of a domain name shall be met by the Client. Intune Media recommends that clients register their own domain names so that they have full ownership of these but where we have registered a domain name on the client's behalf we agree to transfer this domain name to the client immediately upon request and without charge.

Search Engine Promotion

Design Machine is not responsible for the client's on-going web site promotion. Should the client require the site to be promoted on an ongoing basis a separate contract must be agreed. The order in which websites are ranked in the natural search results is controlled by the search engines. While we can optimise your site for this we are unable to make any guarantees about the success of any search engine promotion activity.

Cancellation

Should the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly.

Failure to Provide Required Website Content

We are a small business. To remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject other work and enquiries to ensure that your work is completed at the time arranged. If you agree to provide us with the required information and subsequently fail to do within four weeks of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately.

Simply put, all the above condition says is do not give us the go ahead to start if you are not ready to do so.

Travel Time and Expenses

Travelling time to and from customer premises is not generally included in our estimate. Intune Media reserve the right to make a charge for travelling time at our normal consultancy rates. Likewise Design Machine reserve the right to charge for travelling expenses based on 45p per mile. (NOTE: There will be no charges for travelling time or expenses incurred before you give your approval for work to commence.)

Quotations

The price quoted to the client is for the work agreed on the quotation only. Should the client decide that changes are required after work on the website commences, then we will strive to accommodate these changes with the provision that additional charges may have to be made.

Advance Payment

An advance of 50% of the total cost of the project is required before work can commence. After work commences this is non-refundable.

Payment terms

Payment is currently accepted by cheque or bankers draft in UK Pounds Sterling, unless otherwise agreed. If your cheque is returned by the bank as unpaid for any reason, you will be liable for a "returned cheque" charge of £25.

Payment

Payment of any balance will be due within 30 days of final invoice date. Full publication of the Web Pages may take place only after full payment has been received. Any material previously published may be removed if payment is not received. When this occurs a minimum charge of £50 will be required to have the site restored.

Late Payment

Accounts that have not been settled within 7 days of our final reminder will incur a late payment charge of 10% of the amount outstanding. You will also be charged statutory interest of 8% above the reference rate (fixed for the six month period within which date the invoices became overdue) pursuant to the late payment legislation.

Future Support

The website is provided to and accepted by the client as a fully functioning, completed work. Intune Media is not responsible for future support. This can normally be provided upon request and for an agreed fee. No guarantee of future support is given unless an ongoing support package is negotiated.

Future Site Problems

Unfortunately malicious software, spyware, viruses and website hacking are facts of life on today's Internet. It is highly unlikely that these will affect your website, and Intune Media will endeavour to protect it from this as much as we can during its creation, but we cannot be held responsible for problems that develop on sites after we have handed them over to the client.

Notes:
Should Intune Media waive any of these terms on an individual basis, this shall not affect the validity of remaining clauses or commit Intune Media to waive the same clause on any other occasion. By agreeing to these terms and conditions your statutory rights are not affected.